Erin O.

Called and initially had an appt for the day of the 2010 Snow Storm so they had to reschedule. They were able to get me in a few days later. The company gave me a one hr window for their arrival and were there within that time frame. They identified the problem quickly, showed me the loose wire and were able to repair it. They even took a picture of the situation for their records should I need further help in the future.